Returns & Refund Policy
Thank you for shopping with us! We want you to be satisfied with your purchase. If you need to return an item, please carefully review our return and refund policy below.
Return Window
- 30-Day Return Period: You can return items within 30 days of receiving your order. To initiate a return, please ensure that you initiate the process within this timeframe.
Return Conditions
To be eligible for a return, items must meet the following conditions:
- Unused: The item must be unused, meaning it has not been worn, washed, or otherwise altered.
- Original Condition: The item must be in the same condition as you received it. This includes all original tags, packaging, and accessories.
- Original Packaging: Please return the item in its original packaging to ensure it is protected during transit.
Return Process
To initiate a return, please follow these steps:
- Contact Us: Reach out to our customer service team via email at support@elimkeys.com within the 30-day return window to request a return authorization.
- Return Authorization: Upon approval, you will receive a return authorization number and instructions on how to proceed with the return.
- Prepare the Return: Pack the item securely in its original packaging, including any accessories, and attach the return authorization number to the package.
- Ship the Item: Send the return package to the address provided in your return authorization instructions.
Shipping Costs
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Customer Responsibility: For returns that are not due to quality issues (e.g., you changed your mind or ordered the wrong size), the customer is responsible for the shipping costs associated with returning the item.
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Store Responsibility: If the return is due to a defect or an error on our part (e.g., wrong item shipped, item damaged upon arrival), we will cover the return shipping costs.
Refund Process
Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved:
- Refund Method: Refunds will be processed back to your original payment method within 7-10 business days.
- Deductions: Please note that shipping costs from the original purchase are non-refundable unless we are at fault for the return.
Non-Refundable Items
Certain types of items cannot be returned, such as:
- Gift cards
- Downloadable software products
- Items marked as final sale
How It Works
Who We Work With
We collaborate with people who care about how they work.
Developers, designers, writers, and creators who spend hours at their keyboard — and want something better.
If you think about ergonomics, workflow, or tools that improve your daily setup, you’ll fit right in.
What You Get
• Earn commission on every sale you drive
• Early access to new products and updates
• A product that’s actually worth recommending
• Direct support from our team
No scripts. No forced messaging. Just share it your way.
Earnings
We offer competitive commission rates starting at 8% with a 30-day cookie window. For creators who consistently deliver high-impact results, we provide performance-based higher tiers.
If you're ready to grow with us, we’ll ensure it’s a highly rewarding partnership.
FAQs
How does the Elimkeys Ambassador Program work?
The program is simple: Share your honest thoughts about our Elytra split ergonomic keyboards with your audience. When someone makes a purchase through your unique link, you earn commission on every sale. No pressure to post constantly — just recommend products you genuinely enjoy using.
What does it cost to join the program?
It's completely free to join and participate. There are no fees, no minimum sales requirements, and no hidden costs.
Do I need a large following to become an Ambassador?
Not at all. We don’t care about follower count. We care about your genuine passion for better keyboards. Whether you're a coder, creator, gamer, typist, or just starting out with a small audience — if you love ergonomic typing, you're welcome to apply.
How much can I earn?
You earn 8% commission on every qualifying sale made through your referral link. Our keyboards are premium products, so even a few sales per month can add up nicely. Top ambassadors also get early access to new products and special rewards.
What kind of content should I create?
Anything authentic works — unboxing videos, typing tests, daily setup tours, wrist pain relief stories, or simple recommendations. We encourage real experiences rather than scripted promotions. Just be transparent that you're part of the Elimkey community.
How do I apply and how long does approval take?
Click the "Apply to Join" button above and fill out the short form (takes less than 60 seconds). Most applications are reviewed and approved within 1-3 business days. Once approved, you'll receive your unique links and dashboard access immediately.